Monday, August 11, 2008

Countrywide - Not On Your Side

Let's see if I'm on this list...

Countrywide's IT security was so loose that an employee was able to take 20,000 customer records off-site each week for two years and sell that data. That's roughly 2 million + customers whose identity is at risk. You can read more about the story here and here.

What's Countrywide's response? Per the article: "Countrywide, which is now a division of Bank of America, is analyzing the stolen data to determine whether any customer identities have been compromised. If they have, the company says it will notify the customers, according to a statement from the FBI."

Now that's priceless. Same shxx different company.

How will Countrywide know if the most recent credit card was taken out by me or someone pretending to be me? Instead of notifying all 2 million customers that due to Countrywide's lack of controls their identity is at risk, Countrywide will make a sole analysis and determination of who gets informed.

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