Monday, November 17, 2008

Citi Speak

Perhaps when they're not laying off 50,000 employees, the folks at Citibank could figure out how to map the English language.

As a long time customer, I recently added a new payee to Citi's online banking program. Citi has Business and Individual payees split and upon choosing business, I hit their search.

I was attempting to add Conroy Irrigation (great bunch of folks).


Here's the list of matches from Citi... as they refer to it that 'closely match the name' I entered.



Now where does Energetix, Wichita, or Greystone sound like Conroy? Perhaps in Citi land. Again, a Company Acting Badly for investing in a tool for customers that only wastes our time.

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