Thursday, December 25, 2008

AT&T Missed Pricing Me

What other company could promise you a price on the medium they control and not deliver? Could Cablevision have a price on a TV screen that they didn't honor? Could NY Magazine have a price on a magazine insert that wasn't true?

Why can an AT&T rep then over the phone, tell me what my price will be and it comes in different?

Attached is my latest AT&T bill (click to enlarge).



For those who guessed that they wouldn't honor the online price of $40, for those who thought Noreen would be wrong, for those who guessed $45... you win. Read the previous posts here and here.

Time to switch to Verizon?

For completely not delivering on a promise to a customer, AT&T remains a Company Acting Badly.

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